Frequently Asked Questions

Yur Home is an iOS app that helps you photograph household items and rooms, then build a searchable home inventory with AI-assisted item details.

Yur Home is coming soon to the App Store. Check this support site for updates, or send us a note from the Home page if you’d like to hear when it launches.

Yes. On supported iPhones and iPads running iOS 26 or later, Yur Home can analyze photos on your device with Apple Intelligence — no OpenAI API key required.

In Settings → Photo Analysis, choose Automatic (recommended) to use Apple Intelligence when available, Apple Intelligence to require on-device analysis, or OpenAI with your own API key.

If Apple Intelligence is unavailable, Automatic falls back to OpenAI when you have saved a key, otherwise to on-device Vision assist.

No. Apple Intelligence and on-device Vision assist work without one. OpenAI is optional if you prefer to use your own OpenAI account, or when Apple Intelligence is not available on your device.

See our OpenAI Setup guide for step-by-step key creation on the OpenAI platform.

If you add your own OpenAI API key in Settings, Yur Home can send photos to OpenAI to suggest item names, categories, rooms, and estimated replacement values. You review and edit every suggestion before saving. Usage is billed by OpenAI directly — not through the App Store.

By default, inventory data and photos are stored locally on your device. You can optionally enable iCloud Documents sync to keep records across your Apple devices.

Yes. Yur Home supports exporting your inventory as CSV, PDF, ZIP, plain text, or Reminders from the Inventory tab — useful for insurance records, sharing, or backup.

Try closing and reopening the app first. If the issue continues, send us a message from the Home page with your device model, iOS version, analysis mode in Settings, and what happened.

We review support requests regularly and prioritize account access and data-related issues first.